Plenty of shops can wire an LLM to your CRM and call it an agent. The problem shows up later — when it takes an action nobody approved, and there's no record of what it saw or why it decided that. Pinnacle Tech Projects is a Canadian AI agent development company that builds custom agents connected to the systems you already run, with permissions, human approval and an audit trail built in from the first line of code, not added after something goes wrong.
No off-the-shelf agent templates. Every agent is designed around your actual workflow, data and edge cases.
M365, Monday.com, WhatsApp, SharePoint, CRMs, ERPs and APIs — agents that act inside the tools you already run.
Deterministic permission boundaries and a logged record of every decision an agent makes.
Two open, running systems back every agent we ship: Project Starfish governs what an agent is allowed to do, and the IntelicoreAI Ledger independently proves what it did. Controlled AI you can put in front of a client, an auditor, or a regulator — not just a chatbot that mostly behaves.
Substantial agent builds across regulated, field, and operational domains — full-stack systems, not proof-of-concept chatbots.
An agent that extracts and classifies building-permit applications; a deterministic code engine issues the verdict and a human keeps final authority, built to the NRC standard.
Turns WhatsApp field-crew messages, photos and updates into structured daily reports, Monday.com records and closeout packages, with no workflow change for techs.
An offline-first operations platform for Ontario funeral homes: compliance gates as declarative rules, government Form 15 mapping, payments and accounting export, bilingual EN/FR.
Then you decide if we work together. No commitment until you know exactly what your agent can access, what it can't, and can prove it.
Delivered on production infrastructure
Not a chat window bolted onto an FAQ. We build agents that take real actions inside your systems — reading and writing to your CRM, ERP, document store or messaging tools — under permissions you define and can revoke at any time.
Most vendors optimize for a good demo. We build the governance layer alongside the agent itself, so every action it takes is bounded by a deterministic permission set and logged in an independent ledger you can hand to a client, auditor, or regulator.
Yes. Pinnacle Tech Projects is based in Barrie, Ontario and delivers custom AI agent projects for clients across Canada.
You'll see a working demo of your specific use case within 7 days. Full production builds are scoped and quoted based on the systems the agent needs to connect to and the level of governance required.
(705) 710-5911 · scott@pinnacletechprojects.com